About Service
Home > > About Us > About Service

Our Services

1. Well-trained & professional sales persons are ready to answer all your questions and solve the problems. Your inquiry will be replied within 24 hours and online service is available all the time. After understanding the complete requirements, we will provide the products according to the specifications, or our team will recommend a customized solution, including the best design, material, size, etc…

2. We will provide a quote based on your request. Please kindly include detailed requirements/specifications including materials, size, thickness, color… when sending us the request. If detailed requirements are not available, we can provide our recommendation based on the available information.

3. the samples are ready for delivery in 10 days. The mass production depends on the quantity and requirement of printing. Normally, for products without printing, it takes as quick as 5 workdays after receiving the deposit; For printed ones, It takes 5 days for cylinder preparing, and as quick as 10 to 15 days for mass productions. Automatic production line guarantees high efficiency production and ensures an on-time delivery

4. From raw material to completed products, all the processes are reviewed by our well-trained quality control staff. Product quality is guaranteed by the well-designed processes and procedures, knowledgeable staffs, and latest advanced equipment. If the quality doesn’t meet your standards, as specified in the agreement, we will re-manufacture your order at our cost.


Our Advantages

1. Excellent sharp and vivid printing effect up to 10 colors.

2. Various materials, Eco-Friendly Packaging options and reasonable prices

3. Advanced equipment and technology, on time delivery

4. High quality products according to QS ,SGS,ISO and FDA standard

6. Excellent pre-sale service and after-sale service, High reputation in this line

7. Enthusiastic, knowledgeable, and experienced team


Frequently Asked Questions

Q1:Are you packing bags manufacturer or a trade company?

A1: We are manufacturer and we have our own factory which is located in Zhejiang,China .

Q2: What are your main products?

A2:Our main product contains flexible plastic food packaging, covering gravure printing, film laminating and bag making.

Q3:Can you help us decide the best suitable film we need to pack our products in BAGS?
A3:Of course.We will suggest the most suitable and cost-effective material structure for you. Also estimated size of bags can be advised according to your demand, if you don't know the exact measured size. Feel free to contact us.

Q4:What's the information should I let you know if I want to get a full quotation?

A4:  We generally need below information to quote: (1) Bag type   (2) Size Material   (3) Thickness (4) Printing colors (5) Quantity. Welcome your inquiry.

Q5: How can I get a sample to check your quality?

A5: After the price confirmation, we are always happy to send you samples to check our quality,you just need to pay the express freight.

Q6: Can you help me design my artwork?When we create our own artwork design, what kind of format is available for you?
A6:Usually, you can request our free support on any question regarding the design of your artwork.We need your artwork design in soft copy like AI format

Q7: Like printing bags/films, can you provide the printing proof for our bags/films for reference.
A7:  Of course, after receiving your artwork design ,we offer you printing proof to confirm before production.

Q8: If I want to order from you, what's the MOQ of this film?

A8:Usually, the MOQ of Plastic film is 6000 square meters. The MOQ of bags depends on your specific requirements.We also accept trial orders to test the market below the MOQ.

Q9: Do you have any inspection for the products?

A9: YES, we do have strict-standard inspection in every step of the production and make sure the products are qualified before delivery

Q10: How long can I expect to get the sample/the purchased products

A10:  The samples will be ready in 8days.For custom products, it takes 10-15 days.   However if it is urgent, we can rush.

Q11:How do you ship the products?

A11:By sea;By express,like DHL,Fedex,TNT,UPS etc;By air; according to the client’s requirements.